Ron and Wendy Morin, Residential Customer


When Ron and Wendy Morin were thinking about continuing to use their 55 year-old concrete cistern in a rainwater system in their home, they were met with skepticism. People said, “There’s no way you can drink cistern water’” remembers Ron. However, with Rainkeeper, Ron undertook the project of converting the existing cistern into a component of a rainwater system that would eventually be used to run most of the home. Living in the countryside of northwest Ohio, the Morins have only a well on their property, which was being used for drinking and flushing toilets. The well is too weak to run the entire home, so previous family-owners had put a rainwater collection system in place that used a concrete cistern for storing rainwater which was used for running the dishwasher and laundry facilities. The problem with the cistern, says Ron, was that it wasn’t air-tight, so animals and debris frequently found their way in. “While we were renovating the home, what drove us to modernize the cistern system was the necessity for clean water - we put a high priority on high-quality water”, says Ron.

Rainkeeper and Michael Stark assisted Ron in sealing his cistern to make it watertight and designing a filtration system that would run rainwater collected from the 3000 ft2 roof for laundry, dishwashing, showers, and drinking. Ron has a sediment filter, two carbon filters, and a UV treatment unit in his rainwater system, and even uses rainwater in his refrigerator’s crushed ice maker. The Morins will have their system in service for two years this April 2012 and, on average, fulfill 90-95% of their water needs with rainwater. The only thing they don’t use rainwater for is flushing the toilets, which they run with the pre-existing well system.

Ron says that while his system requires a small amount of maintenance, it is not a lot of trouble and is very reliable. As far as working with Michael Stark and Rainkeeper, Ron says he “cannot think of a better contractor or consultant”. According to Ron, Michael always went into solid engineering detail with his explanations, was very responsive to all inquiries, and was exceptional in his knowledge of system design and reliable components. Ron continues, “My wife and I worked with a lot of contractors [while renovating] and Michael was definitely among the very best – he was always there for us.”

- Ron and Wendy Morin

Dr. Bill Dooley, practicing physician


Dr. Bill Dooley is a practicing physician in Arizona, and a self-proclaimed Doubting Thomas. “I’m a Type A personality…I want to see the results of something before I commit to it.” When Dooley decided to install a Rainkeeper rainwater harvesting system in his home, he had only Michael Stark’s advice and expertise to go by. Dooley has had a rainwater system in his home since April of 2009 and employs it for use throughout his entire house, including for drinking. Living in mountainous Flagstaff, Dooley said he was impelled to install a rainwater system in his home because he could see the day when his water bill would not be $100 a month, but $200 - $300. When he began building his home in 2008, Dooley researched rainwater harvesting systems and contacted Michael Stark at Rainkeeper. Working in conjunction with Dooley’s plumber and their designs, Stark provided consultation services and products to create a system that includes eight different roof collection sites, two large filters, and four 2400 gallon tanks. Dooley collects approximately 80% of the water from his roof, and in 2011 ran his home on his own rainwater for 9 months out of the year – but Arizona has been in a drought. Dooley says in a normal year, he can use his own water for 10 to 11 months. Dooley stresses that perhaps the most important aspect to harvesting his own water is its value, because especially in Arizona, “There is only so much water, and more and more people want to live here.” In addition to the two filters attached to tanks that remove larger debris (such as ever-present pine needles) Dooley also uses carbon and sediment filters as well as UV treatment, and calls the filter system “spectacular”. He says another benefit to using snow and rainwater in their home is that it is naturally soft, unlike city water, and Dooley does not use a water softener.

With regard to his experience working with Michael Stark, Dooley says he was impressed by the manner in which Stark would calmly explain any and all questions Dooley had about the system. Stark was also “very responsive and evidently experienced”.

Dooley says once his system was installed and working, he could see there was no deception in how he was told the system would work: “I am amazed by the design and function of the system…I fully expect it to be working 25 years from now.”

- Dr. Bill Dooley